Last Updated: June 3, 2026
Welcome to Impexpro (https://impexpro.ca/). These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with the website operated by Impexpro LTD (“us”, “we”, or “our”).
Please read these Terms and Conditions carefully before using our website or requesting our procurement and equipment supply services. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.
Impexpro LTD is an independent Canadian industrial equipment supplier. Any reference to third-party manufacturers, brands, trademarks, product names, logos, or part numbers is made solely for the purpose of product identification and customer procurement support. Such references do not imply any affiliation, authorization, sponsorship, endorsement, partnership, or official relationship between Impexpro LTD and the respective trademark owners. All trademarks and brand names remain the property of their respective owners.
Request for Quotes: All information, pricing, and availability provided via our website or email inquiries are non-binding requests for quotations (RFQs) until a formal, written commercial invoice or contract is issued and signed by authorized representatives of both parties.
Accuracy of Information: While we strive to provide accurate specifications, descriptions, and cross-references for industrial equipment, the customer is ultimately responsible for verifying that the ordered part numbers and technical parameters match their project requirements.
Payment Terms: Payment must be made in accordance with the terms specified on the commercial invoice or purchase agreement. We arrange delivery according to the agreed terms and payment schedule. Late payments may result in order suspension or delays in shipping schedules.
Order Acceptance: Receipt of an RFQ or electronic confirmation does not constitute our acceptance of an order. We reserve the right, at our sole discretion, to accept or decline any order, or to limit order quantities for any reason.
Prices and Availability: All prices and delivery timelines are subject to change based on market conditions, manufacturer increases, and supply chain fluctuations before an order is officially confirmed.
Shipping and Delivery: Delivery dates provided are estimates only. We arrange delivery according to the agreed terms and payment schedule. We are not liable for any losses or penalties resulting from manufacturer delays, freight carrier disruptions, or logistics bottlenecks.
Taxes, Duties and Customs: Unless explicitly stated otherwise in writing, the customer is responsible for all applicable taxes, import duties, customs clearance fees, and any other governmental charges associated with the procurement and cross-border transport of the goods.
Returns and Cancellations: No orders may be cancelled or modified by the customer except with our prior written consent. Authorized returns are subject to manufacturer inspection and restocking fees.
Non-Cancellable Non-Returnable (NCNR) Items: Custom-ordered equipment, specialized parts, and items built to unique technical specifications are strictly Non-Cancellable and Non-Returnable (NCNR).
Warranty Terms: Warranty terms depend on the manufacturer, supplier, product category, and supply channel. Warranty information will be confirmed before order placement where applicable. Impexpro LTD does not independently extend or alter manufacturer warranties.
Impexpro LTD shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by a Force Majeure event beyond its reasonable control, including but not limited to acts of God, war, strikes, government restrictions, trade embargoes, supply chain collapses, factory shutdowns, pandemics, or severe customs/border delays.
Exclusion of Damages: To the maximum extent permitted by applicable Canadian law, Impexpro LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, production downtime, business interruption, loss of data, use, or other intangible losses.
Limitation of Liability Cap: Notwithstanding anything to the contrary, the maximum aggregate liability of Impexpro LTD for any claims, losses, or damages arising out of or related to the supply of equipment, website usage, or these Terms shall strictly be capped at and limited to the total amount actually paid by the customer to Impexpro LTD for the specific product or order giving rise to the liability.
Installation Safety: The performance, integration, and installation of all industrial equipment supplied must be handled exclusively by certified technicians. Impexpro LTD assumes no liability for damages caused by improper handling or installation.
Our Service may contain links to third-party web sites or services that are not owned or controlled by Impexpro LTD. Impexpro LTD has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Impexpro LTD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web sites or services.
These Terms are governed by the laws of the Province of Alberta and the applicable federal laws of Canada. Any disputes shall be resolved exclusively in the courts located in Alberta, Canada.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website.
If you have any questions about these Terms and Conditions, please contact us:
By email: info@impexpro.ca
By visiting our contact page: https://impexpro.ca/contact/
