PRIVACY POLICY

Effective Date: June 3, 2026

Impexpro LTD (“we,” “us,” or “our”) operates the website https://impexpro.ca/ (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our industrial equipment sourcing, procurement, and supply services to you.

Personal Data: While using our Service (specifically when filling out contact forms or requesting a quote), we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

  • First name and last name

  • Business email address

  • Phone number

  • Company name and business address

  • Part numbers, technical specifications, manufacturer names, product descriptions, and project requirements

  • Delivery address and billing information

  • Procurement related communications and quotation details

Usage Data: We may also collect information on how the Service is accessed and used. This may include your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, and the time and date of your visit.

2. Use of Data

Impexpro LTD uses the collected data for various purposes:

  • To provide and maintain our industrial equipment sourcing, procurement, and supply services.

  • To process and provide accurate quotations and customer support.

  • To notify you about changes to our services.

  • To gather analysis or valuable information so that we can improve our Service.

  • To monitor the usage of our Service.

  • To detect, prevent, and address technical issues.

  • To send you marketing newsletters or promotional materials only if you have explicitly consented (in accordance with CASL).

3. Data Retention and Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

4. Disclosure of Data

We do not sell, rent, or trade your personal or business data to third parties. We may disclose your personal data only in the following situations:

  • Service Providers: We may employ third-party companies (such as manufacturers, authorized distributors, logistics partners, or IT hosting providers) to facilitate our services, perform Service-related tasks, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation or protect the rights and safety of Impexpro LTD.

5. Your Rights Under PIPEDA

As a user, you have specific rights regarding your personal information under Canadian law:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.

  • Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

  • Right to Withdraw Consent: You may withdraw your consent to data collection or marketing communications at any time.

6. CASL Compliance (Anti-Spam)

We strictly adhere to Canada’s Anti-Spam Legislation. We will not send you commercial electronic messages (CEMs) without your express or implied consent. Every promotional email we send will include a clear, functional “Unsubscribe” link, which will be processed within 10 business days.

7. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact our Privacy Officer at:

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